Water Director

City of Fort Worth
Fort Worth, Texas

Mackenzie Eason & Associates has been retained by the City of Fort Worth to help recruit a Water Director. The Water Department is formerly led by John Robert Carman and consists of five divisions that include Field Operations, Engineering & Regulatory Services, Water Production, Water Reclamation, and Business Services. The Water Department currently employs 949 full time positions throughout the five divisions. 

​The Water Department is responsible for providing safe and reliable water and wastewater service with environmental integrity. Fort Worth Water serves both retail and wholesale customers. Fort Worth operates five drinking water treatment plants with a total capacity of 497 million gallons per day. The Village Creek Water Reclamation Facility (WRF) is permitted for 166 million gallons per day. There are 3,420 miles of pipe in the water distribution system and 3,313 miles in the collection system. The system serves more than 1.2 million people in Fort Worth and surrounding areas, which include 30 water wholesale customers, 23 wholesale wastewater customers and three wholesale reclaimed water customers. The Water Department’s service area extends into five counties.

Not all wastewater flows for the City of Fort Worth are treated at the Village Creek WRF. Fort Worth contracts with the Trinity River Authority to treat flows from the northern and far eastern parts of the city at the Denton Creek Wastewater Treatment Plant and the Central Wastewater Treatment Plant, respectively. 

Th Water Director will be primarily responsible for strategic planning, development and implementation of short- and long-term goals and objectives, budget preparation and administration, staffing, and public relations. 

​The Water Department's Mission Statement:

Enable our community to thrive with clean water done right every time. 

The Water Department's Vision Statement:

To be the premier water utility focused on exceeding customer expectations through value driven, innovative services.

The Ideal Candidate

The City of Fort Worth is seeking a dynamic, outgoing, and visionary leader who is passionate about Water utilities and dedicated to public service and continuous improvement. Fort Worth is a multicultural community, and an honest appreciation and respect for diversity is essential.

The successful candidate will be highly professional and possess excellent oral and written communication skills. The selected individual will be an innovative problem solver and consensus builder who will analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals. It will be important for the new Director to have the ability to respond to and resolve difficult and sensitive regional water issues in combination with the priorities of the City of Fort Worth stakeholders. 

The new Director will be politically savvy and understand the need to build and maintain close and highly productive working relationships with the stakeholders in the regional water supply chain.  

The successful candidate will be hard-working, decisive, possess the utmost integrity, and lead by example. The ideal candidate will have a collaborative management style with the ability to motivate and engage personnel. The new Director will be comfortable exercising independent judgement and making difficult or unpopular decisions. The chosen individual will maintain a culture of accountability and coach employees to perform to their highest potential.
The new Director will be skilled at blending traditional utilities and leading edge regional water services and have the ability to meet the demands of a rapidly changing, high-tech, digital environment. It is essential for the new Director to be customer service oriented and enjoy working in a diverse urban environment.

The new Director will be an involved community leader who is also active in professional associations and enthusiastic about advancing water services and the profession. The chosen candidate will have considerable knowledge of utility trends and best practices, evaluation of community needs, and assessment of service delivery efficiency and effectiveness. 


A Bachelor’s Degree from an accredited college or university is required. An advanced degree is preferable. Additionally, the preferred candidate must have at least ten (10) years of increasingly responsible administrative and management experience related to the management of water utilities and experience working with design consultants, contractors and regional water utilities. Candidates with a blend of progressive direct work experience in the public or private sectors would be most attractive. Additionally, candidates would benefit from any of the following:

  • Experience in presenting at local, state and national conferences
  • Involvement in local, state and national associations and organizations
  • Experience speaking to local, state and national legislative representatives
  • Involvement with and creating relationships with local, state and federal regulatory representatives

The selected candidate will possess the following skills, previous experience or knowledge:

  • Strong, demonstrated leadership skills
  • Background in large, urban water utilities 
  • Community Relations experience
  • Posses a Customer Service mindset 
  • Experience presenting to City Council & constituents

**For more details, please visit http://www.cityfortworthopportunity.com.**