In their assigned areas of responsibility, the Community Outreach and Information Representative is typically responsible for developing and implementing public involvement, community outreach, and communications plans, writing informational and promotional materials, conducting and/or facilitating meetings, and reporting on and evaluating program or project results and administering program or project budgets. They may also perform some elements of program implementation and administration.
This position is located in the Bureau's Public Involvement Section, working with a group of other professionals focused on delivering first rate public involvement and public information services to keep our community informed on a wide range of construction projects throughout the City. The position reports to the Community Outreach Program Manager in the Communications Division.
The following minimum qualifications are required for this position:
- Knowledge of principles, methods and practices applied in design and implementation of public information, community outreach, and promotional and marketing programs.
- Knowledge of Methods and techniques of writing for public information and involvement, advertising, marketing, and public relations.
- The ability to use effective communication skills both orally and written, and to understand, synthesize, and communicate complex technical information effectively to a general audience.
- The ability to organize one's own work and carry out assignments reliably, independently and with appropriate attention to detail, while managing multiple and changing priorities in a fast-paced environment with changing deadlines.
- Ability to establish and maintain positive and trusting working relationships within one's own work team as well as with other City personnel, public officials, business and non-profit agencies, the media, community stakeholders, and the public.