Senior Source Control Representative

City of Tacoma
Tacoma, WA

Are you a high-performing, critical thinker, who has proven work experience with the investigation and analysis of reported pollution and other environmental issues?  If so, our Senior Source Control Representative recruitment may just be the job you are looking for!

The City of Tacoma is recruiting for the position of Senior Source Control Representative in our Environmental Services Department.  We are seeking experienced candidates with exceptional customer service skills and who have a proven success record in investigation, documentation, knowledge of all applicable Federal, State and Local laws and guidelines regarding environmental compliance.

In the Environmental Services Department we believe everything we do supports healthy neighborhoods and a thriving Puget Sound, leaving a better Tacoma for all. 

The focus on healthy neighborhoods and a thriving Puget Sound defines the core values of the Environmental Services Department and our clear focus on: Customers, Employees and Operations with the three following statements:
  • Customers - Partner with the community on customer-valued services to meet the diverse needs of Tacoma neighborhoods
  • Employees - Foster safe culture built on trust, conversation and equity
  • Operations - Operate using best practices and innovation to meet changing environmental and community needs.


The Business Operations Division Environmental Compliance section oversees compliance of environmental regulations.  The group provides safe, reliable, sustainable and well-integrated services to the citizens and businesses of Tacoma by reviewing, sampling, pretreatment and monitoring of Tacoma's stormwater and wastewater. The Environmental Compliance Group implements the Industrial Pretreatment Program, the Business Inspections Program, Regulatory Compliance and Enforcement, Special Approved Discharges, and Environmental Training for staff.

Position Description
The Senior Source Control Representative is a union-represented position;  the scope of work may include but is not limited to the following essential duties:
  • Functions as a designated lead providing work direction and mentoring as assigned.
  • Identify and inspect local industries and multi-family properties subject to Federal, State and local surface water and wastewater discharge regulations; evaluate discharge sampling analysis, issue wastewater discharge permits, review and comment on treatment facility installations and monitor industries to assure compliance with applicable wastewater discharge regulations; NPDES regulations and storm water Best Management Practices; initiate enforcement action as required.
  • Recommend program changes to meet changing permit conditions with federal, state and local laws, rules and regulations.
  • Assure commercial, industrial, and residential users are charged the appropriate Wastewater Management user charge for treatment of effluent discharge; review sampling and testing reports and establish appropriate charges; notify users of unusual wastewater characteristics and assist in determining corrective action as necessary.
  • Provide information to customers regarding wastewater and surface water management utility charges; notify users of rate updates as necessary.
  • Respond to, investigate, document, and provide technical assistance to other governmental agencies with the containment and clean-up activities following pollution spills.
  • Review commercial plans, engineering reports, proposed plans and specifications for wastewater treatment and oil removal systems; issue approvals as appropriate.
  • Perform temporary and final occupancy certification inspections related to source control to ensure new BMP installations (during and post-construction) for sanitary pretreatment and stormwater facilities are built to approved design specifications.
  • Provide field response to source control complaints, issues or concerns particularly pertaining to new and redevelopment work being done under City permit. Provide direct compliance assistance in accordance with City code, Surface Water Management Manual, or approved permit requirements. Follow up compliance effort with documented, escalated enforcement actions.
  • Investigate damage claims resulting from sewer back-ups, storms and surface water flooding and other sewer-related problems.
  • Participate in special projects as required.
  • Prepare and maintain a variety of departmental files, records and reports to assure efficient operation.
  • Work safely and cooperatively with coworkers and the public.
  • Performs and leads various technical and complex public contact work related to the coordination and resolution of various mandated programs to assure compliance with Federal, State and local laws and regulations regarding surface water and wastewater treatment, disposal and management.
  • Resolves complex customer service problems and complaints.
  • Issues wastewater discharge permits and prepares related records and reports.
  • Drafts and develops best management practices (BMP) and policies.
  • Within established guidelines, independently organizes, prioritizes and initiates work activities for source control inspector groups, special projects and assignments.
  • Perform related duties as assigned.
Physical Requirements & Working Conditions
  • Office and outdoors environment; driving to various sites
  • May require working in a confined space
  • An employee in this position may be subject to hazardous conditions
  • Must be able to lift and replace manhole covers with a tool (approximately 90 - 100 lbs).
Bachelor's degree 


Five years of experience as a Source Control Representative or equivalent experience.

*Relevant experience may be substituted for education on a year for year basis.

  • Valid Washington Driver's License at time of appointment with maintenance thereafter.
  • Must obtain a 24-hour HAZWOPER certificate prior to completion of probation and maintain it thereafter.

 Knowledge & Skills:
  • Principles and terminology regarding wastewater treatment and transmission
  • Principles and terminology regarding surface water management
  • Modern office practices, procedures and equipment
  • Record-keeping techniques
  • Operation of a computer terminal
  • Oral and written communications skills
  • Interpersonal skills using tact, patience and courtesy
  • Federal, State and local codes, regulations, laws, procedures and ordinances as applied to wastewater treatment and transmission and surface water management
  • Technical aspects of field of specialty
  • Basic research methods
  • City organization, operations, policies and objectives
  • Basic principles of chemistry
  • Industrial and commercial inspection policies and procedures
  • Microsoft Office software
  • Safety rules and regulations
  • Communicate effectively both orally and in writing
  • Read, interpret, apply and explain applicable codes, rules, regulations, policies and procedures
  • Maintain records and prepare reports
  • Analyze situations accurately and adopt an effective course of action
  • Work independently
  • Plan and organize work