Senior Source Control Representative

City of Tacoma
Tacoma, WA


Are you a high-performing, critical thinker, who has work experience with the investigation and analysis of reported pollution and other environmental issues?  If so, our Senior Source Control Representative recruitment may just be the job you are looking for!

The City of Tacoma is recruiting for the position of Senior Source Control Representative in our Environmental Compliance section of the Environmental Services Department. The Environmental Compliance Group implements the Industrial Pretreatment Program, the Business Inspections Program, Regulatory Compliance and Enforcement, Special Approved Discharges, and Environmental Training for staff. We are seeking candidates with exceptional customer service skills and who have experience in investigation, documentation, knowledge of applicable Federal, State and Local laws and guidelines regarding environmental compliance. This position will work in the Industrial Pretreatment group and will assist the Pretreatment Program Coordinator with guiding and completing work products related to the implementation of the City’s Industrial Pretreatment Program. Duties include writing and managing industrial wastewater discharge permits and conducting inspections, sampling and monitoring of assigned permittees. Special projects related to the City’s Industrial Pretreatment Program may also be assigned.
In the Environmental Services Department we believe everything we do supports healthy neighborhoods and a thriving Puget Sound, leaving a better Tacoma for all.

The focus on healthy neighborhoods and a thriving Puget Sound defines the core values of the Environmental Services Department and our clear focus on: Customers, Employees and Operations with the three following statements:
  • Customers - Partner with the community on customer-valued services to meet the diverse needs of Tacoma neighborhoods
  • Employees - Foster safe culture built on trust, conversation and equity
  • Operations - Operate using best practices and innovation to meet changing environmental and community needs.


The Business Operations Division Environmental Compliance section oversees compliance of environmental regulations.  The group provides safe, reliable, sustainable and well-integrated services to the citizens and businesses of Tacoma by reviewing, sampling, pretreatment and monitoring of Tacoma's stormwater and wastewater.
Position Description 
The Senior Source Control Representative is a union-represented position; the scope of work may include but is not limited to the following essential duties:
  • Functions as a delegated pretreatment program permit manager providing work direction and mentoring as assigned. 
  • Identify and inspect properties subject to Federal, State and local stormwater and wastewater discharge regulations; NPDES regulations and stormwater Best Management Practices; initiate and oversee enforcement action as required.

  • Recommend program changes to meet changing permit conditions with federal, state and local laws, rules and regulations.
  • Respond to, investigate, document, and provide technical assistance to other governmental agencies with the containment and clean-up activities following pollution spills. 
  • Review commercial plans, engineering reports, proposed plans and specifications for stormwater and wastewater treatment and oil removal systems.
  • Provide field response to source control complaints, issues, or concerns. Provide direct compliance assistance in accordance with City code, Stormwater Management Manual, or approved permit requirements. Follow up compliance effort with documented, escalated enforcement actions.
  • Investigate damage claims resulting from sewer back-ups, storms and stormwater flooding and other sewer-related problems.
  • Participate in special projects as required.
  • Contact or communicate with various departments, governmental agencies and outside organizations and agencies and general public to coordinate activities and to provide and receive information or services as required.
  • Prepare and maintain a variety of departmental files, records and reports to assure efficient operation.
  • Provide work direction to employees as assigned.
  • Operate a variety of equipment, tools, and machinery in the routine performance of duties.
  • Work safely and cooperatively with coworkers and the public.
  • Perform related duties as assigned.



Bachelor’s degree and five years as a Source Control Representative or equivalent experience. Relevant experience may be substituted for education on a year for year basis.

Relevant/equivalent experience in fields such as wastewater, water quality, spill response/cleanup, or environmental programs.


  • Valid Washington Driver's License at time of appointment with maintenance thereafter.
  • Must obtain a 24-hour HAZWOPER certificate prior to completion of probation and maintain it thereafter, City Provided. 
  • Office and outdoors environment; driving to various sites.
  • May require working in a confined space.
  • An employee in this position may be subject to hazardous conditions.
  • Must lift and replace manhole covers with a tool.
  • Required to perform after-hours spill-line standby duty.

*Studies have shown that women and people of color are less likely to apply for jobs unless they meet all of the qualifications listed. We are most interested in finding the best candidate for the job, and that candidate may be one from a less traditional background. If you have transferable experience, please tell us about it.

Knowledge & Skills


  • Principles and terminology regarding pretreatment, wastewater and stormwater regulations
  • Modern office practices, procedures, and equipment
  • Record-keeping techniques
  • Operation of a computer terminal
  • Oral and written communications skills
  • Interpersonal skills using tact, patience and courtesy
  • Federal, State and local codes, regulations, laws, procedures and ordinances as applied to wastewater treatment and transmission and stormwater management
  • Technical aspects of field of specialty
  • Basic research methods
  • City organization, operations, policies and objectives
  • Industrial and commercial inspection policies and procedures
  • Microsoft Office software
  • Safety rules and regulations
  • Perform technical work related to the investigation, coordination, and resolution of various programs.
  • Provide work direction to others.
  • Operate a variety of equipment, tools and machinery.
  • Communicate effectively both orally and in writing
  • Read, interpret, apply and explain applicable codes, rules, regulations, policies and procedures
  • Maintain records and prepare reports
  • Issue discharge permits according to established guidelines
  • Establish and maintain cooperative and effective working relationships with others
  • Analyze situations accurately and adopt an effective course of action
  • Resolve complex customer service problems and complaints
  • Work independently
  • Plan and organize work

Selection Process & Supplemental Information

The City of Tacoma offers a generous program of employee benefits:

  • Outstanding working conditions and an exceptional quality-of-life environment.
  • Medical coverage for eligible employees, spouses and dependents, including children up to age 26.
  • Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits.
  • Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26.
  • Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code.
  • Personal time off.
  • Paid holidays.
  • A great pension plan.
City of Tacoma Commitment to Diversity and Inclusion
Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress.  One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play.

Our City:
With a population over 200,000, Tacoma is the second largest city in the Puget Sound region, gracing the shores of Commencement Bay. We are a diverse, progressive, international city that serves as a gateway to the Pacific Rim and the rest of the world.  Named one of the most livable areas in the country by, Tacoma and the surrounding area is a playground for outdoor and maritime enthusiasts.  Our businesses are vibrant, our parks are beautiful, our schools are exceptional. 

When you work for the City of Tacoma, you'll enjoy a healthy work/life balance, the potential for flexible schedules with some job classifications, continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny:

The City of Tacoma believes that each employee makes a significant contribution to our success.  This job description is designed to outline primary duties, qualifications and job scope.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Interested individuals must apply online and attach a detailed resume and cover letter that includes major responsibilities and accomplishments related to this position. Applicants must meet the minimum qualifications to progress in the examination process.

Candidates who are eligible for Veteran's Preference must attach a copy of their DD-214 member copy 4, (proof of military discharge form) at time of application, to be eligible for review for Veteran's Preference, with redacted birth date and social security numbers

This is a competitive selection process. Applicants who meet the minimum qualifications will have their job application and responses to the supplemental questions 6 - 8 reviewed and evaluated by a committee of subject matter experts, as the Experience and Training Test for this position. Each applicant's questionnaire will be evaluated on the basis of information provided; the evaluation committee will not have access to resumes and cover letters. It is the responsibility of the applicant to describe all pertinent experience and training and to give accurate and honest responses. Applicants must pass the Experience and Training examination to be placed on the eligible list for interview and hiring consideration.

Per City of Tacoma Personnel Management Policy #170, the City of Tacoma is a drug-free work environment.  Appointment is subject to successfully passing a background check and will include a pre-employment medical exam and drug screening, and may include a physical ability test.

This position is covered by a Labor Agreement between The City of Tacoma and the International Federation of Professional and Technical Engineers Local 17. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification. 

Communication from the City of Tacoma:
We primarily communicate via email during the application process. Emails from and/or must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.

The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement.

For assistance with the NEOGOV application process, or questions regarding this job announcement, please call Human Resources at (253) 591.5400 before 4:00 pm of the closing date of the job announcement.

                   City of Tacoma

                   747 Market Street
                   Tacoma, Washington, 98402-3764