Senior Manager, Technology

The City of Tacoma Environmental Services Department, Asset Management and Technology Services Division is accepting applications for a Senior Manager, Technology. The Sr. Manager  leads the management and oversight of the Asset Management & Technology Services Division, which plays a vital role in assessing and mitigating risks associated with the department’s extensive asset portfolio. The division also provides comprehensive technology support across the organization, including the design and maintenance of software applications that align with and advance operational needs.

Work involves directing, planning and coordinating assignments/projects, monitoring work quality, counseling employees, resolving issues and grievances, conducting performance evaluations and providing recommendations for hiring, terminations, discipline, salary actions, etc. may oversee individual contributors. This position reports directly to the Director of Environmental Services.

Essential Duties:

1. Provides task, project and staff supervision; manages work scheduling, deliverables and quality control for multiple technology teams/units; conducts performance evaluations, coordinates training; and recommends/implements hiring.

2. Develops, manages and coordinates multiple complex and sensitive technology projects, which includes: identifying and monitoring progress toward project goals; coordinating project efforts; coordinating cross-functional project teams; creating project standards; and overseeing budgets; manages competitive bid processes, RFPs, RFQs; manages consultants and vendors.

3. Oversees the development of performance metrics and current and/or potential policies, practices and regulations to determine effectiveness; ensures compliance of policies, practices and regulations.

4. Facilitates new or enhanced system functionality planning and delivery, definition of need and understanding of system solutions.

5. Evaluates, analyzes and proposes strategies, policies and procedures in support of technology systems and functions; ensures compliance with regulatory requirements and service level agreements.

6. Participates in department financial activities including budget development and procurement; monitor and administer budgets, revenues and expenditures; authorize expenditures; administer vendor contracts.

7. Performs complex technical analyses of information and data; prepares assessments, status reports and recommendations.

8. Identifies, recommends, measures and reports on performance goals.

9. Serves on governance committees.

10. Prepares and delivers complex presentations to leadership.

Qualifications
Qualifications

Minimum Education*
Bachelor's degree in information technology or directly related field

Minimum Experience*
6 years of progressively responsible information technology and project management experience in the area of assignment including 1 year as a technology supervisor, manager or subject-matter expert.

*Equivalency: 1 year of experience = 1 year of education

Licensing, Certifications and Other Requirements
As Assigned:
North American Electric Reliability Corporation Critical Infrastructure Protection certification (NECC-CIP)
Some assignments may require a Washington State Driver's License

Knowledge & Skills

Desired Qualifications:
 Professional Engineering License

LICENSES, CERTIFICATES AND OTHER REQUIREMENTS
 Valid Washington State driver's license at time of appointment with maintenance thereafter.

Knowledge & Skills

KNOWLEDGE OF:

• Operations, principles, practices, methods and techniques of the division.
• Principles and practices of supervision and training.
• Modern office practices, procedures and equipment.
• Applicable laws, codes, regulations, and policies.
• Oral and written communication skills.
• Interpersonal skills using tact, patience and courtesy.
• Correct English usage, grammar, spelling, punctuation and vocabulary.
• City organization, operations, policies and objectives.
• Train, supervise and evaluate personnel.
• Assign and review the work of others.
• Work independently with little direction.
• Oversee and manage consultants.
• Compile and analyze statistical and technical information, maps and other data.
• Prepare and make oral presentations.
• Communicate effectively both orally and in writing.
• Plan and organize work.
• Meet schedules and timelines.
• Read, interpret, apply and explain codes, rules, regulations, policies and procedures.
• Maintain records and prepare reports.
• Establish and maintain cooperative and effective working relationships with others.

Selection Process & Supplemental Information

Interested individuals should apply online by completing the application and attaching a resume and cover letter by the closing date and time listed on the job announcement. Applications received without attaching the required materials may not progress in the selection process.

If you are a veteran and would like to be considered for veteran's preference points, please attach a copy of your DD214 to your application.

(Other items that may need to be referenced – writing assignment, drivers abstract, etc.)

City of Tacoma Commitment to Diversity and Inclusion

At the City of Tacoma, we're on a mission to make our workforce as diverse and inclusive as the community we serve. We're committed to eliminating racial and other disparities, and we actively seek out candidates from a wide range of backgrounds and cultures. Join our team at the City of Tacoma and help us build a more vibrant, inclusive, and equitable community for all.

The City of Tacoma believes that diversity of thought, background, and experience contributes to our success and innovation. If you’re passionate about this role and our mission, we encourage you to apply. If you have a less traditional background, we want to hear about your transferrable skills and experience.

Tacoma is centrally located just 32 miles south of the city of Seattle and 31 miles north of the state capital, Olympia. The City of Tacoma is also home to the Port of Tacoma, which is among the largest container ports in the United States. Like most cities in the northwest, Tacoma is surrounded by beautiful nature, offering residents many opportunities for outdoor adventures.

Largely suburban in nature with a small, but dense, urban core, Tacoma is home to numerous institutes of higher learning that attract students from across the country. The University of Washington Tacoma, Pacific Lutheran University, University of Puget Sound, a satellite campus of the Evergreen State College, three community/technical colleges, and several trade and business schools are within Tacoma's geographic area. Downtown's Cultural District is the site of the Washington State History Museum, Museum of Glass, the Tacoma Art Museum, and America's Car Museum.

With its affordable housing and distinctive neighborhoods and business districts, the city has been recognized numerous times as a best city to live in the nation. To see a few of the great things Tacoma has to offer, view this YouTube Video! https://www.youtube.com/watch?v=2n5MWl8KFvI

Get Assistance

For assistance with the application process or questions regarding this job announcement please contact the Human Resources office at (253) 591-5400 by 4:00 p.m. of the closing date of the job announcement.

For technical difficulties using the Neogov system, call the applicant support line at 1-855-524-5627 between 6:00 a.m. and 5:00 p.m. Pacific Standard Time. This will allow us to assist you before the job announcement closes.

Communication with the City of Tacoma

We primarily communicate via email during the application process. Emails from Tacoma.gov and/or governmentjobs.com should be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.

Compensation & Benefits

Pay Details: 

Hourly Rate: $76.10 - $107.16 

Annual Salary: $158,288.00 - $222,892.80 

Employee Benefits | City of Tacoma